The Modern Customer Podcast – Blake Morgan

The

Modern Customer

podcast

Episode #396

United Airlines’ Guide to Improving Customer Experience Through Technology

Episode #395

Customer Experience at Northwestern Mutual: The Role of AI, Legacy, and Leadership

Episode #394

How to Coach for Greatness: Elevating Customer Experience Through Care, Mindset, and Values

Episode #393

Back-to-School Shopping Insights: Retail Challenges and Customer Experience

Episode #392

Overcoming Impossible: How To Lead Like Chef Robert Irvine

Episode #391

CVS Health’s Journey to Proactive Feedback and Data-Driven CX Improvement