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Blake Morgan

Blake Morgan

Customer Experience Keynote Speaker & Futurist

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The

Modern Customer

podcast

The AI Powering 5 Billion Customer Resolutions—and the Future It’s Creating for Service with Zendesk's Shashi Upadhyay
Episode #430

The AI Powering 5 Billion Customer Resolutions—and the Future It’s Creating for Service

Reimagining Healthcare Experience Through Feedback and AI with Heather Brace
Episode #429

Reimagining Healthcare Experience Through Feedback and AI

Why Most AI in CX Is Missing the Mark—and What Comes Next with Deon Nicholas
Episode #428

Why Most AI in CX Is Missing the Mark—and What Comes Next

How Creative Thinking Unlocks the True Power of AI in CX with Adrian McDermott
Episode #427

How Creative Thinking Unlocks the True Power of AI in CX

The $1.3 Trillion CX Opportunity: It Starts with Creative AI Leadership with Isabelle Zdatny
Episode #426

The $1.3 Trillion CX Opportunity: It Starts with Creative AI Leadership

Agentic AI, Customer Resolution, and the Future of Zendesk’s CX Vision with Tom Eggemeier
Episode #425

Agentic AI, Customer Resolution, and the Future of Zendesk’s CX Vision

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