The Modern Customer Podcast – Blake Morgan

The

Modern Customer

podcast

Episode #464

How AI Is Changing How Customer Bugs Get Resolved

Episode #463

How a Fortune 500 Bank Turns Half a Million Customer Signals to Lead CX

Episode #462

Leading Experience as a CXO Inside One of America’s Largest Health Systems

Episode #461

DHL Sets the Pace for AI-Driven Logistics Innovation

Episode #460

How CX-Aligned Leadership Shapes Patient Experience in Kidney Care

Episode #459

How Memorial Hermann Uses AI to Redesign Patient Experience